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I DID NOT RECEIVE AN ORDER CONFIRMATION. WHAT SHOULD I DO?
You should receive a confirmation email with a tracking number in about 1 to 3 business days. If you did not receive an email confirmation of your order please email us at contact@toptierattireaccessories.com
HOW DO I MODIFY OR CANCEL MY ORDER?
Due to the quick processing time at our distribution center, we are unable to cancel or modify an order after it has been submitted.
I'M NOT SURE WHAT SIZE I WEAR. DOES TOP TIER ATTIRE AND ACCESSORIES HAVE A SIZE CHART THAT CAN HELP ME?
Yes, we have a size chart link available on our website.
HOW DO I USE A COUPON OR DISCOUNT CODE?
You will have the opportunity to enter in your discount code during the checkout process.
HOW LONG DOES IT TAKE TO PROCESS THE RETURN?
You have 20 days from the date of delivery to return your item. Returns take 5 to 7 business days to be processed after your item(s) are delivered to us. You will receive an email confirmation when complete.
HOW LONG DOES IT TAKE TO RECEIVE MY REFUND?
Once you receive your email indicating your return has been processed, you can expect to receive your credit in 5-10 business days. Top Tier Attire And Accessories present refunds to original form of payment used in the event that your order
WHAT ARE THE METHODS OF SHIPPING?
Shipping Options (Orders placed by 10:00 am EST Monday-Friday) |
|
Standard* |
5-10 Business Days |
Express** |
2-5 Business Day |
Please note: "Business day" refers to Monday through Friday, excluding holidays. Next Day requested on Fridays is not available for Saturday arrival.
WHERE DOES TOP TIER ATTIRE AND ACCESSORIES SHIP FROM?
We ship our items from a global network of suppliers and manufacturers. We work with leading packaging carriers like UPS, FEDEX, and USPS to ensure all orders are delivered securely to customers
WHY ORDERS ARE RETURNED TO SENDER OR REFUSED?
A order maybe returned to sender for the following reasons:
An address is invalid or there is missing information.
The carrier is unable to deliver your package
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